If you are unable to download jio application on your handset, it may be due to several reasons. Just have a look at the issues below:
- Jio SIM is not detected or not available
- Play store not setup on your device.
- No or slow Internet connection
- No sufficient space on your device
If you have any one of the issues above, I think you yourself can understand where the issue is and you can resolve it by yourself. If you need further information.
Jio SIM is not detected or not available: Please ensure that you have inserted the jio sim correctly. It possible that the SIM might not have placed well in the sim slot. You can try the following options and it may work out.
- Enable and disable airplane mode.
- Remove the SIM and insert it after few minutes.
In this process, you will automatically perform the power cycle. Now, check the issue might have been resolved. Try to download jio apps now.
Play store not setup on your device: If you are receivin this error, then it is something related to your play store configuration. Please register a new email address and complete the play store configuration. You may also try to clear cache memory of google play store.
Steps to Clear Google Play Store Cache:
- Go to Settings > Apps or Application Manager (this may differ depending on your device).
- Scroll to All apps and then scroll down to “Google Play Store” app.
- Open the app details and tap on the “Force stop” button.
- Then, tap on the “Clear data” button.
Now, try to install any jio app. The issue may be resolved.
No or slow Internet connection: If the issue is related to internet speed, please ensure that you are getting full signal strength. You can move to a location where you are getting full tower or signal strength.
No sufficient space on your device: This error may occur due to insufficient space on your device internal storage. You can free space on your device in two ways. The first and quick option is to delete the files on your phone memory. The second option is to uninstall unwanted apps.
Please note that any technical issue related to installation may be on either side. That is it can be from the app developer or the mobile manufacturer side. The issue will persist only till we identify it. Once the root cause is found, the issue can be resolved easily.
If you have any idea and experience regarding installation of jio apps on you phone, please share your experience as coments below. We value your opinion.