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Jio Customer Care Chat: Number, Email Id, Jio Toll Free

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At this time, Jio extends its customer care service via phone call and email support only. The chat support is not available.

Is it possible that the Jio customer care may start a chat process to support the customers? However, we can not quote an exact time frame of when it will be introduced.

If you do not have enough patience to listen to IVR message or to dial the Jio helpline number, you can always drop an email to the jio support team.

Jiocare team is available for 24 x 7 to support valuable customers like you.

Jio Customer Care Chat


You are always welcome to send a support email to care@jio.com 

Interested in joining the Jio Digital World? Email at getjio@jio.com

Mail to shop@jio.com for any query related to online shopping. 

For support related to corporate connection, drop an email to enterprisecare@jio.com

To report any technical glitch or error, email to jio.bugsreporting@ril.com

You can also watch the video below about Jio Customer Care Number Toll-Free India.



How to Contact Jio Customer Care Trick in Hindi.



Jio Corporate Office address

Company Secretary and Compliance Officer, Reliance Jio Infocomm Ltd, 9th Floor, Maker Chambers IV, 222, Nariman Point, Mumbai – 400 021, Maharashtra, India

Phone Number: +91-22-44770000

Email ID- Jio.InvestorRelations@ril.com, info@ril.com

For your easy access to the information, I have shared the contact details tables below:

Type of Service Toll-Free Service
For Sales and New Inquiries 1860-893-3333
For recharge plans, data balance, validity, recharge confirmation and offers 1991
For Queries 199
For Complaints 198
From Other numbers 1800-889-9999
Tele-verification to activate both HD voice & data services 1977
Tele-verification to activate data services only 1800-890-1977
Device Care Helpline (LYF Smartphone & JioFi) 1800-890-9999
Jioare experts are available for your assistance 24X7
Care Helpline for Jio Corporate customers 1800-889-9333
Care Helpline for JioFiber Customers
Helpline 1800-896-9999
Online shopping 1800-893-3399



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