Recently contacted Vonage Canada regarding the feature to block specific calls. The overall answer was the feature is not available for Canada.
But, it is available for US customers via an online account and Vonage Extensions App.
The fact which I love the most is, I received a human response. They helped me with the alternative options. They did not leave me with saying only no.
The alternative options suggested are as follows:
- Anonymous call block:
Anonymous Call Block stops incoming calls from the categories like Anonymous, Private, Private Number, Private Name, Number Private, Caller Private, Restricted and Withheld.
To turn on: Dial *77 and Press 1 when prompted to turn on.
To turn off: Dial *87 Press 1 when prompted to turn off.
For more information on Anonymous call block feature, visit:
- Install Phone Tray Free:
We can download a free package called Phone tray. We will need a ‘voice capable’ modem with caller ID in order to use it, but it can pick up caller ID and respond with any of a series of messages including a standard ‘number disconnected’ message. You can configure this both by schedule, and number/ID. It was great to get rid of some junk fax calls I was getting. It runs on a computer so needs to be constantly on.
For details visit: http://www.phonetray.com/order
- Buy Panasonic KX-TG6532B phone:
We can buy a device that blocks specific numbers like the Panasonic KX-TG6532B. It blocks up to 30 unwanted harassing numbers.
- Do Not Call registration:
We shall register our self in the do not call registry. Additionally, if you have been called multiple times by this same number, you can refer it to the police, as it is definitely harassment.
- Use Do Not Disturb feature:
Use Do Not Disturb to temporarily stop all incoming calls from ringing your phone. While Do Not Disturb is turned on, all incoming calls go to Voicemail if voicemail is turned on. If voicemail is not turned on, callers will hear a message that states you are not accepting calls. You can continue to place outgoing calls when Do Not Disturb is turned on.
To turn on: Dial *78 and enter 1 when prompted to turn on Do Not Disturb.
To turn off: Dial *79 and Enter 1 when prompted to turn off Do Not Disturb.